EmperorPDF provides automated PDF translation using artificial intelligence. The service translates text content while preserving the original document layout.
Once your translation is ready, we'll email you a download link, so it's safe to close the browser tab while your document is processing.
Translations are generated by AI and may contain errors. EmperorPDF does not guarantee 100% accuracy. The service is not a substitute for professional human translation. Users are responsible for reviewing and verifying all translated content before use.
EmperorPDF is provided "as is" without any warranties. We are not liable for any damages, losses, or consequences arising from the use of translated documents, including but not limited to errors in translation, loss of data, or business interruption.
You agree not to upload documents containing illegal content, malware, or content that violates the rights of others. We reserve the right to refuse service at our discretion.
If your translation fails due to a technical error on our side, you are entitled to a full refund. Refund requests must be made within 7 days of the transaction.
Refunds are not automatically issued for completed translations based solely on dissatisfaction with translation quality.
However, if you are not satisfied with the quality of your translation, please contact us at info@emperorpdf.com. We review quality-related concerns on a case-by-case basis, and in exceptional circumstances, a refund may be issued at our discretion.
Once a translation has been completed and delivered, the service is considered provided. Refund requests relating to completed translations are therefore not automatically approved.
Monthly subscription plans provide access to the EmperorPDF service and the features and usage included in the selected plan for the applicable billing period.
If you experience a technical issue or a significant problem with the service, please contact us at info@emperorpdf.com so we can review the issue and assist you.
Cancelling a monthly plan will prevent future renewals, but does not automatically result in a refund for the current billing period. Refund requests are reviewed on a case-by-case basis, taking into account the circumstances of the request and the extent to which the service has been used.
To help customers evaluate EmperorPDF before making a purchase, we provide opportunities to test the service before committing to a paid plan.
Selected users may receive access to a free trial account with a sufficient number of pages to properly evaluate the service. In addition, Pay-as-you-go users may receive a free translation of up to 10 pages before making a purchase.
These trial options allow customers to evaluate the translation quality, layout preservation, and overall performance of EmperorPDF before deciding whether the service meets their needs.
Nothing in this Refund Policy is intended to limit or exclude any rights or remedies that cannot legally be excluded or limited under applicable law.
If you believe you are entitled to a refund or other remedy under applicable law, please contact us at info@emperorpdf.com and provide the relevant details so we can review your request.
EmperorPDF reserves the right to determine refunds on a case-by-case basis where permitted by applicable law.
We may update these terms at any time. Continued use of the service constitutes acceptance of the updated terms.
For questions about these terms, contact us at: info@emperorpdf.com